Last updated: 23 July 2026
Pharmacy Weight Loss Newhaven | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Newhaven is a GPhC registered online pharmacy weight loss clinic serving patients in Newhaven, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
When you use our services, we may collect the following types of personal information:
Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, height, BMI, and any other clinical information necessary for safe prescribing and dispensing.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and pages visited on our website, collected through cookies and similar technologies.
We use your personal and health data strictly for the following purposes:
Clinical care: To assess your suitability for weight loss treatments, obtain pharmacist approval, and dispense medication safely. Orders are dispatched within 1 working day once approved by our pharmacist.
Communication: To send order confirmations, prescription updates, and important health or safety information related to your treatment.
Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records and complying with medicines legislation.
Service improvement: To analyse how our website is used and improve the experience for patients, using anonymised data where possible.
Our lawful basis for processing health data is the provision of healthcare services under UK GDPR Article 9(2)(h). General personal data is processed under legitimate interests and contractual necessity.
Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device when you visit our site.
Essential cookies are required for the website to operate and cannot be disabled. Analytical cookies help us understand how visitors use our site so we can improve it. Preference cookies remember your settings and choices.
You can control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:
Healthcare providers: With prescribers, clinicians, or other healthcare professionals involved in your care, where clinically necessary.
Service providers: With trusted third-party companies who assist in running our services, such as payment processors, delivery partners, and IT service providers. These parties are contractually required to handle your data securely and only as instructed by us.
Legal obligations: Where we are required to disclose information by law, regulation, or a competent authority, including the GPhC or NHS bodies.
All third parties we work with are required to comply with UK GDPR standards and are subject to appropriate data processing agreements.
We retain clinical and prescription records for a minimum of 8 years in line with NHS and GPhC guidance. Other personal data is kept only as long as necessary for the purposes described in this policy.
We use appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls. Only authorised staff and pharmacists can access patient records.
Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for your data to be deleted where appropriate, restrict or object to certain types of processing, and request that your data be transferred to another provider.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Pharmacy Weight Loss Newhaven
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.